Due to the COVID-19 (Coronavirus) you may experience delays in support & issues with other services. Please be patient. You can access resources about COVID-19 here.

Privacy Policy

Privacy Policy:
Last Updated: 12/17/2018

The Company (as defined below) is committed to protecting the privacy of its Users (as defined below). The term “Company” shall refer collectively to Tupero, LLC. The terms “you” and/or “User” shall refer to the customer, user and/or viewer visiting (the “Website”), and his/her/its heirs, related entities, successors, assigns, shareholders, directors, officers, members, employees and agents. This privacy policy (“Privacy Policy”) outlines the information collected by the Company from its Users through the Website and how that information is used.

By clicking “I Agree,” to the Privacy Policy, you agree and expressly consent to the data collection and sharing practices of the Company as described in this Privacy Policy. Without limitation, you specifically agree that the Company may collect all of the information about you, and may use and share that information, as described in this Privacy Policy.

Please note that the Company reserves the right to revise, change, amend, alter or modify this Privacy Policy and other policies and agreements incorporated into the Website at any time and in any manner, without notice. Be sure to return to this page periodically to review the most current version of the Privacy Policy, noting the “Last Updated” date indicated.

A User acting on behalf of an employer or entity, acknowledges that it is authorized to do so and that it may be sharing certain corporate information with the Website and other Users. As further set forth in the Terms and Conditions, all Users also acknowledge that they have permission to utilize the Website in this capacity.

What information does the Company collect through the Website?

The Company does not collect your data such as your name, email address, telephone numbers, physical addresses, or other identifying information (“Personal Information”) without your consent. In the event that you elect to communicate with the Company through the “Contact Us” online portal page, you may be providing the Company with information that you voluntarily elect to include in such communications. By submitting such communication, you consent to providing the Company with all identifying information that may be included therein. You may also provide the Company with your Personal Information when you become a Registered User, as set forth below.

The Website may also incorporate web beacons or similar tracking technologies to allow the Company to track how the Website is used. Such technologies are used to collect information such as the name of your internet service provider, the IP address of your computer, your browser software and operating system, the identity of any linked-form or linked-to website and other similar information (collectively, “Analytics Information”).

The Website may also collect data that cannot be traced back to a specific individual (“Anonymous Information”).

Anonymous Information and Analytics Information may include, without limitation:

a count of how many Users have viewed the Website and specific content therein;
information pertaining to the keywords utilized by Users to find the Website;
keywords utilized to search within the Website;
the specific pages within the Website that are visited;
links within the Website that are clicked;
how much time is being spent on the Website;
the country from which the User is based; and
other geolocation data.

You may become a registered member of the Website (“Registered User”), in which case you may be asked to provide certain Personal Information, including your name, address, telephone number, email address, a unique login name, password and password validation, a password hint to help you remember your password, other social media account usernames and other log-in information, online handles and any information that you post or submit to the Website by submitting content, posting comments or otherwise interacting with the Website and other Users. This information is collected within the registration process, in order to allow for greater ease in the Registered User utilizing the Website and its interactive features; to allow the Company and the Website to identify the Registered User; and to allow Company to contact the Registered User for customer service purposes and otherwise. In addition, Company requests Registered User’s email address to confirm new member registration and to enable email or other electronic communications to be made through the Website. Moreover, the Company may utilize a Registered User’s email address to send updates, newsletters, news or other information regarding the Website to the Registered User. In the event that you no longer wishes to receive such emails, you may “opt-out” via the “opt-out” function that appears in each email.
As a Registered User, you may be providing more Personal Information than general Users to the Website. By becoming a Registered User you assume all risk, and agree to these terms with regard to all of the information that he submits vis-à-vis the Website. Furthermore, the information set forth in your Registered User profile may be shared with others, and registration as a Registered User constitutes consent to sharing this information.

Furthermore, if you seek to enhance your Registered User status by becoming a “verified” Registered User, you may be providing even additional Personal Information, such as a photo identification, that will be used by the Company to verify your Registered User identity. By requesting “verified” status, you agree that you will be providing more Personal Information than other Registered Users, and consent to the Company’s possession and use of the same.

How does the Company utilize Personal Information?

The Company only utilizes the Personal Information you submit via the Website “Contact Us” portal to respond your online communication to the Company. Such Personal Information is collected to make it easier for you to send messages to the Company, provide feedback through the Website including, without limitation, compliments, tips, complaints and/or comments; to allow the Company to identify you; and to allow the Company to contact you, if necessary. In that regard, the Company may use your Personal Information to respond to your questions, issues, concerns, complaints, general inquiries, and/or feedback and/or to provide you with information you requested (“Responses”). The Company will use and retain your Personal Information as long as necessary to provide you with said Responses and/or as necessary to comply with the Company’s legal obligations; and/or to resolve disputes and/or enforce its agreements.

The Company may also use your Personal Information to send you updates, newsletters, news, promotions and other information relating to the Website, the Company and its business partners. If you wish to opt-out of such mailings, you may do so by emailing with “Opt-Out” in the subject line.

In addition, your Anonymous and Analytics Information may also be tied to your Personal Information to see how that you utilizes the Website and the aggregate use and postings, if any, that you make (your “Use History”). This specifically includes any Personal Information that you have submitted as a Registered User. This combined information may be shared internally within the Company and used to suggest additional content on the Website and otherwise used by the Company for its operational and marketing purposes. Without limitation, your Use History may be used to tailor specific online advertising to you. By using the Website, you are agreeing to your Personal Information and Use History being utilized in this manner. You assume all risk, and agree to these terms with regard to all of the information that you submit through the Website. You acknowledge and agree that by submitting information on or through the Website, for example, by posting a comment on the Website, such information, which may include Personal Information, may be public and viewable by other users of the Website. You may post content on the Website that may be made publicly available to other Users and to the general public via the Website including, without limitation, feedback, reviews, compliments, tips, complaints and/or comments with respect to content on the Website. You shall not share any information on or through the Website that you are not prepared to be public or to otherwise share with such other third parties.

How does the Company Use Anonymous Information and Analytics Information?

The Company may combine your Anonymous Information and Analytics Information with similar information collected from other Users to help improve the Website and the Company’s other internal uses.

You acknowledge and agree that the Company may share your Anonymous and Analytics Information with its employees, independent contractors and vendors as it deems necessary for the Company to effectuate the purposes of the Website.

In addition, the Website includes links to social media and that may allow for Users to interact between the Website and his social media accounts, including, without limitation, those related to Facebook, Twitter, LinkedIn, Google Plus and YouTube. If you utilize these social media links and/or become a Registered User by use of your other social media accounts, the social media platforms may be sharing certain additional personal information with the Company and the Company/Website may be sharing certain information with the social media platforms. What information is shared and collected, and how that information is then used, is governed the privacy policy and terms and conditions of each social media platform. For additional information on how these social media platforms function and what information they collect and share, you are encouraged to review the relevant terms of use and privacy policies of each social media platform. Through your Use of the Website, you acknowledge that these social media links and features may collect your Personal Information, Analytics Information and Anonymous Information. Additionally, through your Use of the Website, you acknowledge that the Personal, Analytics and/or Anonymous Information collected and used by these social media platforms may be broader than that collected by the Company or the Website. Moreover, the Company shall be entitled to use the additional information, if any, provided by the social media accounts in the same manner that it uses other information collected by the Website and in accordance with the Terms and Conditions and this Privacy Policy.

How else is information collected about Users?

Be advised that the Company utilizes several services in the creation, maintenance, marketing and operation of its Website. The Company does not own or operate these services and as such does not make any warranties with respect to these services, the companies that provide them and/or the Personal and Anonymous information that they may independently collect. These services include, without limitation: BitNinja. Please review the Privacy Policies, Terms and Conditions and other rules associated with these respective services to better understand what information they collect as you Use the Website and how they use that information. The Company may, at any time and without prior notice, change the services it uses to create, maintain and operate its Website. Please refer back to this page, as well as the Terms and Conditions page to stay apprised of any changes.
In addition, the Website may contain advertisements, affiliate links and/or links to other websites, products, or services that the Company does not own or operate. These advertisements and third party websites are not affiliated, owned, maintained or updated by the Company. If you choose to visit or use any third-party products or services, please be aware that this policy will not apply to your activities or any information you disclose while using third-party products or services; clicking on such advertisements; or otherwise interacting with third parties. The Company is not responsible for examining or evaluating, and the Company does not warrant the offerings of any third-party website. The Company does not assume any responsibility or liability for the actions, products, services or content of these or other third-party websites or any third parties. You should refer to the separate terms of use, privacy policies, and other rules posted on such websites before you use them. Please note that the Company has financial relationships with some third party merchants. In that regard, the Company may be compensated if Users choose to utilize the third party links located throughout the content on this Website and generate sales for said merchant.

All submissions of content, including without limitation, the posting of content to the Website or the submission of an Inquiry, sent to the Company are accepted in accordance with, and governed by, the Company’s Terms and Conditions. Moreover, you acknowledge and agree that this Privacy Policy does not apply to content, business information, pictures, ideas, concepts or inventions that you send to the Company which the Company may freely distribute, share and use as set forth in the Terms and Conditions.

How can a User update his Personal Information?
You may request that the Company revise, update or delete its Personal Information and any identifying Analytics Information by sending a written request to the Company to Notwithstanding the foregoing, you acknowledge that the Company shall have no obligation to delete any information which it is entitled to retain by law, such as for example, though without limitation, where it may retain such information in order to assert a legal defense or claim, or where the information has been collected pursuant to a legitimate business purpose or other rationale where your consent may not be required.
Does the Company Share or disclose Users’ Personal Information?

Except as otherwise provided herein or within the Agreement and/or the Terms and Conditions of the Website, the Company will not intentionally distribute, rent or sell your Personal Information to third parties without your permission, except as outlined herein.

The Company may also disclose Personal Information about its Users or information relating to their Use of the Website for any reason if, in its sole discretion, it determines that it is otherwise reasonable to do so, including, without limitation:
To comply with laws, such as without limitation, the Electronic Communications Privacy Act, regulations or governmental or legal requests for such information;
To reveal information that is needed to identify, contact or bring legal action against any User who may be violating the terms and conditions of the Website;
To take steps to protect and defend rights and property, including without limitation, intellectual property of the Company or that of third parties;
To operate the Website properly;
To protect the Website and its Users; and/or
To fully cooperate with law enforcement authorities, private-party litigants and others seeking information about its Users to the extent required by applicable law.


If the Company receives a request from law enforcement or judicial authorities, or is otherwise required by law to reveal your Personal Information, then it reserves the right to provide the requested information.

Does the Company Share or disclose Users’ Anonymous or Analytic Information?

The Company may disclose your Anonymous or Analytics Information in the same manner described above for potential sharing of your Personal Information.

In addition, Users’ Anonymous Information and Analytics Information may also be disclosed in association with certain of the Company’s business dealings such as the exploration of any debt financing, investment opportunities, acquisition or merger, sale of assets or ownership interests and in the event of a bankruptcy, assignment for benefit of creditors or receivership in which particular information could be sold or transferred to other parties as an asset.

The Company may also share Users’ Anonymous Information and Analytics Information with potential business partners. This includes without limitation, third parties who advertise on the Website, or who engage in discussions with the Company to potentially advertise on the Website.

Furthermore, the Company’s service providers, such as, without limitation, BitNinja, may be privy to certain aspects of Users’ Anonymous Information and Analytics Information in furtherance of the services that they provide to the Company and for the Website.

What security measures does the Company use to protect Users’ information?

The Company uses reasonable security measures that are designed to protect information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction, such as SHA 256 encrypting. The Company undertakes reasonable efforts to operate secure data networks, which are protected by industry standard firewall and password protection systems. The Company also uses a third party security service, BitNinja to provide Users with further protection. The Company undertakes reasonable efforts to review its security and privacy policies on a periodic basis and it may adjust and change the systems as necessary. Please note, however, that no data security measures can be guaranteed to be completely effective. Consequently, the Company cannot ensure or warrant the security of any personal information or other information. You transmit Personal Information and other data to the Company at your own risk.

Who do I contact for additional information?

If you have any questions about this Privacy Policy, please feel free to contact the Company by sending an email to or write to us at:

Tupero LLC
500 Office Center Drive, Suite 400
Fort Washington, Pennsylvania 19034

What if I am upset about the Company’s data collection practices or believe the Company is not complying with this Privacy Policy?

Please contact the Company at if you have any complaints about how your Personal Information, Anonymous Information or Analytics Information has been controlled or processed by the Company, or if you have other concerns or complaints about our practices in this regard.

If you are an EU resident, you may have a right to lodge a complaint with an independent public authority established by the applicable EU member state as a “supervisory authority.”

Please copy any such communication to us so that we can work to resolve any outstanding issues promptly.
This Website is generally intended for United States-based users. If you are visiting from or accessing the Website from other regions, the laws governing data collection and use may differ from United States law. Please be aware that you are transferring information to the United States. The United States does not have the same data protection laws as some other regions. By providing information to us, you consent to the transfer of it to the United States and the use of it in accordance with this policy.

Can a Minor Use the Website?
NO ONE UNDER THE AGE OF THIRTEEN (13) IS PERMITTED TO USE THE WEBSITE. The Company recommends that Users of this Website use parental control protections, such as computer hardware, software or filtering devices which may help Users limit minors’ access to harmful Materials.

The Company does not knowingly collect or use any Personal Information from persons under the age of thirteen (13) through the Website. If you are a parent and believes the Company may have inadvertently collected such information from User’s child, please notify the Company immediately by sending an email to